Privacy policy
Privacy Policy
Your privacy is very important to us and is therefore treated with the utmost respect.
The Lodge Group attaches great importance to the protection of personal information that you entrust to us via the website. We therefore assure you that all personal information you provide to us through our website will be treated confidentially. The data collected that you provide when making your reservation will be used solely within the framework of our services in order to offer you the highest possible level of service.
Do not hesitate to contact us to consult or modify any personal data we have stored about you.
The Lodge Group bv
Schransstraat 68/A
B – 3270 Scherpenheuvel
Belgium
VAT BE 0662.748.738
info@lodge-hotels.be
At various places on our website, we may request personal information from you: when you reserve a room online, when you use the contact form, when purchasing a gift voucher, when subscribing to our newsletter and brochure, when participating in our special marketing programs and surveys, ...
COLLECTION OF PERSONAL INFORMATION
We may collect personal data that you have entrusted to us during your visit to our website in order to provide you with the most personalized service possible before, during and after your stay. This includes:
Name
Postal address
Email address
Country/region of residence
Telephone number
Fax number
Company name and position
Credit card information including the cardholder’s name, credit card number, billing address and credit card expiration date
This information will be used for sending offers and confirmations, assisting in processing your requests, and keeping you informed about promotions, new products, etc.
DATA SECURITY
The Lodge Group takes appropriate technical and organizational measures, in accordance with applicable legal provisions, to protect your personal data against unlawful or accidental destruction, accidental alteration or accidental loss, as well as unauthorized access or disclosure. To this end, we have implemented technical measures (such as firewalls) and organizational measures (such as a username/password system, physical security, etc.).
When you submit credit card information while making a reservation, SSL encryption technology (Secure Socket Layer) is used to ensure a secure transaction.
BROWSING
This website is not configured to collect all information from your computer without your deliberate input. This means that unless you voluntarily and consciously choose to provide us with information, we cannot know your identity, email address or any other information that could allow us to identify you.
INTERNET PROTOCOL (IP) ADDRESS
An IP address is a number automatically assigned to your computer when you browse the Internet. When you visit our website, our systems record this information in order to resolve potential problems.
MINORS
Our website does not sell products to minors. As a minor, you may only use our website under the supervision of an adult.
LEGAL ASPECTS
Within the framework of our services, we may be required to use your personal data in specific cases: (1) when we in good faith believe we are required to do so by law, (2) when we in good faith believe it is necessary to protect our rights, our property, our website or its users.